How to setup auto attendant number 2?
Type of Equipment: Merlin Legend 7.0 with Merlin Messaging R2.5 8 Ports
Auto Attendant uses a Weekly Business Schedule
Day Incoming Lines 812, 811,810 calls ring at extension 17 via Auto Attendant number 2.
Night Incoming Lines 812, 811,810 calls ring at extension 17 via Auto Attendant number 2, if not answered call is transfer to CAS extension 768
I want extension Number 17 to control calls going to Voice Mail
I want to install a Voice Mail Coverage Button at Extension number 17
I want no calls at any time go to CAS Operator 768.
I want to get rid of the weekly Business Schedule
Extensions 11,12,13,14,15,16,17,6704,6706,6707,6708,6709,6710 are for Auto Attendant # 2 use along with Lines 812,811,810 which are in Pools.
Pool 891 has Lines 812,811 (Main Telephone Numbers)
Pool 892 has Line 810 and is shared with a Fax
Auto Attendant #1 and Auto Attendant # 2 Telephone extensions can make intercoms to each other and leave Voice mail Messages, I want to keep it that way.
Summary: Extension 17 needs to act like the operator of Auto Attendant number 2
Thanks
