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Joined: Apr 2009
Posts: 7
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Joined: Apr 2009
Posts: 7 |
I replaced a users phone with a new 5410, use to have 5402. Now none of the buttons (transfer, hold, conference) work. Also in IP office manager, the button programming the button programming is not correct. Button 1 has Action - Appearance, and Action Data lists a=, instead of call 1.
IP Manager is seeing the phone as a 5410. Not sure what could be wrong.
Avaya IP Office 406 V4.1 (15)
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Joined: May 2002
Posts: 4,310 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,310 Likes: 8 |
Did you program the buttons for the new phone?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Feb 2011
Posts: 14
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Member
Joined: Feb 2011
Posts: 14 |
Another question is... Are the buttons programmed in user rights or ext. only? If in UR, is the ext a member of that UR group?
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Joined: Feb 2011
Posts: 14
Member
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Member
Joined: Feb 2011
Posts: 14 |
Another question is... Are the buttons programmed in user rights or ext. only? If in UR, is the ext a member of that UR group?
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