when dialing phone numbers, after beginning to dial, our phone times out if you don't input the numbers within 5 seconds. where in emanager can I increase this timer?
Thanks!
System Parameters -> System Timers -> Maximum Interdigit Dialing Time
Keep in mind that if you change this, it will extend the time between dialing, and the call going through.
Also check in system timers, First Digit Time Out, and Handsfree Time. I always set them to be unlimited.
In System Parameters -> System Timers -> Maximum Interdigit Dialing Time, it was set to 5 seconds. I changed it to 10 seconds and loaded it to the system. However, it's still dropping off in 5 seconds. do i need to restart the phone system to get this change to happen?
also, First Digit Time Out and Handsfree Time were both set to unlimited.
Are you using LCR? What software version is the system?