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Joined: Oct 2007
Posts: 14
Member
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Member
Joined: Oct 2007
Posts: 14 |
when dialing phone numbers, after beginning to dial, our phone times out if you don't input the numbers within 5 seconds. where in emanager can I increase this timer?
Thanks!
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Joined: Feb 2005
Posts: 439
Member
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Member
Joined: Feb 2005
Posts: 439 |
System Parameters -> System Timers -> Maximum Interdigit Dialing Time
Keep in mind that if you change this, it will extend the time between dialing, and the call going through.
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
Also check in system timers, First Digit Time Out, and Handsfree Time. I always set them to be unlimited.
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Joined: Oct 2007
Posts: 14
Member
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Member
Joined: Oct 2007
Posts: 14 |
In System Parameters -> System Timers -> Maximum Interdigit Dialing Time, it was set to 5 seconds. I changed it to 10 seconds and loaded it to the system. However, it's still dropping off in 5 seconds. do i need to restart the phone system to get this change to happen?
also, First Digit Time Out and Handsfree Time were both set to unlimited.
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
Are you using LCR? What software version is the system?
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