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Posted By: SDNT Inmail wont pick up - 02/14/07 05:57 PM
Hi,

Now we are looking at just trouble with this inmail vms.

It seems to be setup correctly, if I dial ext. 125 it shows it is calling inmail yet it never picks up.

Alternativly if I dial 616 it takes me to message control, -> 7 -> message 01 yet it never prompts to record message.

Any ideas,

Aaron Mortensen
Posted By: Cram Re: Inmail wont pick up - 02/15/07 11:03 AM
Quote
Originally posted by SDNT:

Alternativly if I dial 616 it takes me to message control, -> 7 -> message 01 yet it never prompts to record message.

Any ideas,

Aaron Mortensen
Just throwing this out there.... Isn't 616->7-->01 going to VRS message control recording?
Posted By: Cram Re: Inmail wont pick up - 02/15/07 11:11 AM
I ran through these MB's on fresh database on my demo and dialing 125 voice prompts for a mailbox number. You don't get that?


47-01-01
47-01.17
10-09-01
11-07-01
15-02-26
15-03-01
15-03-03
16-02-01
16-02-02
16-01-01
16-01-04
16-01-10
45-01-01
Posted By: NECSMOOTH Re: Inmail wont pick up - 02/15/07 02:05 PM
Did you just program the InMail. If so you need to reset the system for the InMail to work.
Posted By: NECSMOOTH Re: Inmail wont pick up - 02/15/07 02:06 PM
Sorry I didn't see the VMS part of the Post.
Posted By: SDNT Re: Inmail wont pick up - 02/16/07 12:01 AM
well i reset everything back to default, including the entire KSU.

Reset teh VM (inmail) up on a 3xx setup rather than 200 and the system picked up. (Cram)

So all in all, it is working. Why well that I will leave up to another time...

Thanks for all the suggestions...

-Aaron
Posted By: dans Re: Inmail wont pick up - 02/16/07 06:02 AM
Why not contact the NEC dealer or reseller who installed this system?
Posted By: SDNT Re: Inmail wont pick up - 02/16/07 07:17 AM
because they are no longer in business
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