|
|
Joined: Feb 2007
Posts: 21
Member
|
Member
Joined: Feb 2007
Posts: 21 |
Hi,
Now we are looking at just trouble with this inmail vms.
It seems to be setup correctly, if I dial ext. 125 it shows it is calling inmail yet it never picks up.
Alternativly if I dial 616 it takes me to message control, -> 7 -> message 01 yet it never prompts to record message.
Any ideas,
Aaron Mortensen
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Feb 2007
Posts: 21
Member
|
Member
Joined: Feb 2007
Posts: 21 |
Originally posted by SDNT:
Alternativly if I dial 616 it takes me to message control, -> 7 -> message 01 yet it never prompts to record message.
Any ideas,
Aaron Mortensen Just throwing this out there.... Isn't 616->7-->01 going to VRS message control recording?
|
|
|
|
Joined: Feb 2007
Posts: 21
Member
|
Member
Joined: Feb 2007
Posts: 21 |
I ran through these MB's on fresh database on my demo and dialing 125 voice prompts for a mailbox number. You don't get that?
47-01-01 47-01.17 10-09-01 11-07-01 15-02-26 15-03-01 15-03-03 16-02-01 16-02-02 16-01-01 16-01-04 16-01-10 45-01-01
|
|
|
|
Joined: Aug 2006
Posts: 65
Member
|
Member
Joined: Aug 2006
Posts: 65 |
Did you just program the InMail. If so you need to reset the system for the InMail to work.
|
|
|
|
Joined: Aug 2006
Posts: 65
Member
|
Member
Joined: Aug 2006
Posts: 65 |
Sorry I didn't see the VMS part of the Post.
|
|
|
|
Joined: Feb 2007
Posts: 21
Member
|
Member
Joined: Feb 2007
Posts: 21 |
well i reset everything back to default, including the entire KSU.
Reset teh VM (inmail) up on a 3xx setup rather than 200 and the system picked up. (Cram)
So all in all, it is working. Why well that I will leave up to another time...
Thanks for all the suggestions...
-Aaron
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Why not contact the NEC dealer or reseller who installed this system?
We get old too soon, smart too late
|
|
|
|
Joined: Feb 2007
Posts: 21
Member
|
Member
Joined: Feb 2007
Posts: 21 |
because they are no longer in business
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
1 members (C5Z),
208
guests, and
31
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|