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Joined: Feb 2007
Posts: 21
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OP
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Joined: Feb 2007
Posts: 21 |
Hi,
Now we are looking at just trouble with this inmail vms.
It seems to be setup correctly, if I dial ext. 125 it shows it is calling inmail yet it never picks up.
Alternativly if I dial 616 it takes me to message control, -> 7 -> message 01 yet it never prompts to record message.
Any ideas,
Aaron Mortensen
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Joined: Feb 2007
Posts: 21
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Joined: Feb 2007
Posts: 21 |
Originally posted by SDNT:
Alternativly if I dial 616 it takes me to message control, -> 7 -> message 01 yet it never prompts to record message.
Any ideas,
Aaron Mortensen Just throwing this out there.... Isn't 616->7-->01 going to VRS message control recording?
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Joined: Feb 2007
Posts: 21
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Posts: 21 |
I ran through these MB's on fresh database on my demo and dialing 125 voice prompts for a mailbox number. You don't get that?
47-01-01
47-01.17
10-09-01
11-07-01
15-02-26
15-03-01
15-03-03
16-02-01
16-02-02
16-01-01
16-01-04
16-01-10
45-01-01
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Joined: Aug 2006
Posts: 65
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Joined: Aug 2006
Posts: 65 |
Did you just program the InMail. If so you need to reset the system for the InMail to work.
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Joined: Aug 2006
Posts: 65
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Joined: Aug 2006
Posts: 65 |
Sorry I didn't see the VMS part of the Post.
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Joined: Feb 2007
Posts: 21
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OP
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well i reset everything back to default, including the entire KSU.
Reset teh VM (inmail) up on a 3xx setup rather than 200 and the system picked up. (Cram)
So all in all, it is working. Why well that I will leave up to another time...
Thanks for all the suggestions...
-Aaron
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Joined: Apr 2005
Posts: 2,501 Likes: 2
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Why not contact the NEC dealer or reseller who installed this system?
We get old too soon, smart too late
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Joined: Feb 2007
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because they are no longer in business
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