A customer of mine has a 4 port analog vanguard voicemail and they are complaining that messages that are being left are not being notified until the next day.

I have checked that all of the ports are working, but I am stumped as I thought this could not happen.

Chris

have you verified this is really happening ?

did you check the date on VM to be sure its not a day off ?

I have not seen this happen, and I have checked the time and date and they are correct.

Make sure the times and dates on the voice mail and vanguard are accurate with each other.. not familiar with vanguard though

Could be starting to see the hard drive fail. Vanguard is getting old in the tooth.

Try to take notification port out off Hunt Group. make it not to Answer Incoming traffic. On large Volume of calls port doesn't have enough time to deliver notification on time.