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NEC Vanguard #238814 10/15/08 01:19 PM
Joined: Mar 2006
Posts: 195
Chris Hunger Offline OP
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A customer of mine has a 4 port analog vanguard voicemail and they are complaining that messages that are being left are not being notified until the next day.

I have checked that all of the ports are working, but I am stumped as I thought this could not happen.

Chris

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Re: NEC Vanguard #238815 10/15/08 03:52 PM
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skip555 Offline
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have you verified this is really happening ?

did you check the date on VM to be sure its not a day off ?


Skip
------------------------------------

Serving SW and West central Fl since 1984
Re: NEC Vanguard #238816 10/15/08 04:08 PM
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Chris Hunger Offline OP
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I have not seen this happen, and I have checked the time and date and they are correct.

Re: NEC Vanguard #238817 10/17/08 06:01 PM
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JUNODEY Offline
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Make sure the times and dates on the voice mail and vanguard are accurate with each other.. not familiar with vanguard though

Re: NEC Vanguard #238818 10/17/08 06:02 PM
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Coral Tech Online Content
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Could be starting to see the hard drive fail. Vanguard is getting old in the tooth.

Re: NEC Vanguard #238819 10/17/08 06:30 PM
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vad60 Offline
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Try to take notification port out off Hunt Group. make it not to Answer Incoming traffic. On large Volume of calls port doesn't have enough time to deliver notification on time.


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