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#238814 10/15/08 09:19 AM
Joined: Mar 2006
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A customer of mine has a 4 port analog vanguard voicemail and they are complaining that messages that are being left are not being notified until the next day.

I have checked that all of the ports are working, but I am stumped as I thought this could not happen.

Chris

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#238815 10/15/08 11:52 AM
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have you verified this is really happening ?

did you check the date on VM to be sure its not a day off ?


Skip
------------------------------------

Serving SW and West central Fl since 1984
#238816 10/15/08 12:08 PM
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I have not seen this happen, and I have checked the time and date and they are correct.

#238817 10/17/08 02:01 PM
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Make sure the times and dates on the voice mail and vanguard are accurate with each other.. not familiar with vanguard though

#238818 10/17/08 02:02 PM
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Could be starting to see the hard drive fail. Vanguard is getting old in the tooth.

#238819 10/17/08 02:30 PM
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Try to take notification port out off Hunt Group. make it not to Answer Incoming traffic. On large Volume of calls port doesn't have enough time to deliver notification on time.


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