Looking for a downloadable manual that I can use to program the FXII from the phone itself. I know I can use VMMI, but for this location, phone programming is just easier and it is different than the J1632 we are used to using.

Any insight is great. I paid the 20 bucks for the tech support downloadable manuals but no luck there.

Russ

Programming from the phone on the FXII was limited to Operator procedures and basic items like Time and Date, Night service ,etc. No real system level programming.

Ok, thanks for clarifying for me. I will use VMMI.

Back to this topic. We are in the process of programming this system. All features working, except we are getting Line Unavailable for lines 1 - 4. We are using the FXCMw-16 board. Are we missing a step?

Verify the amp cable is seated firmly on the card. Also check to see if the lines are allowed in the COS programming. Hopefully you did a master clear mode 3 to wipe out all previous data.

Can you provide some insight on how to program the class of service ?

Each COS 1-32 have all allowed or denied options. Look under your class and then look at lines to allow or deny.

Make sure that there is actually something attached to lines 1-4. Also if there are multiple line cards (whether they be analog or SIP?? or PRI) be sure that you are using the correct ones as lines 1-4.

A master clear 3 resolved my issue. The load we had was bad and couldn't figure it out. Thanks for all the help