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#635091 02/05/20 12:31 AM
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Looking for a downloadable manual that I can use to program the FXII from the phone itself. I know I can use VMMI, but for this location, phone programming is just easier and it is different than the J1632 we are used to using.

Any insight is great. I paid the 20 bucks for the tech support downloadable manuals but no luck there.

Russ

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Programming from the phone on the FXII was limited to Operator procedures and basic items like Time and Date, Night service ,etc. No real system level programming.


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Ok, thanks for clarifying for me. I will use VMMI.

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Back to this topic. We are in the process of programming this system. All features working, except we are getting Line Unavailable for lines 1 - 4. We are using the FXCMw-16 board. Are we missing a step?

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Verify the amp cable is seated firmly on the card. Also check to see if the lines are allowed in the COS programming. Hopefully you did a master clear mode 3 to wipe out all previous data.


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Can you provide some insight on how to program the class of service ?


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Each COS 1-32 have all allowed or denied options. Look under your class and then look at lines to allow or deny.


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Make sure that there is actually something attached to lines 1-4. Also if there are multiple line cards (whether they be analog or SIP?? or PRI) be sure that you are using the correct ones as lines 1-4.


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A master clear 3 resolved my issue. The load we had was bad and couldn't figure it out. Thanks for all the help


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