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Posted By: Paolo1867 Officeserv 7030 VM not answering - 10/26/16 05:23 PM
Hi

I've installed a 7030 and input the VM license. When I dial 509 it calls the VM but then it's silent it doesn't promo for the password or anything has anyone come across this before?.Any help appreciated.

Posted By: Genesiscomm Re: Officeserv 7030 VM not answering - 10/26/16 05:43 PM
Did you set the voicemail port to be BI-VMS? Default the 7030 comes with AA ONLY set.
Posted By: Paolo1867 Re: Officeserv 7030 VM not answering - 10/26/16 08:01 PM
Yes group 509 is set to bivms!
Posted By: Biztel Cuban Okie Tech Re: Officeserv 7030 VM not answering - 10/26/16 08:10 PM
What kind of phones are you using?
Posted By: Scorpion Re: Officeserv 7030 VM not answering - 10/27/16 12:05 PM
Have you checked to see if VM_UK.tar is uploaded to the system as it sounds like it hasnt got the prompts to play. other than that have you looked at the activity log in VMAA?
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