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Joined: Oct 2016
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Hi

I've installed a 7030 and input the VM license. When I dial 509 it calls the VM but then it's silent it doesn't promo for the password or anything has anyone come across this before?.Any help appreciated.


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Did you set the voicemail port to be BI-VMS? Default the 7030 comes with AA ONLY set.

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Yes group 509 is set to bivms!

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What kind of phones are you using?

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Have you checked to see if VM_UK.tar is uploaded to the system as it sounds like it hasnt got the prompts to play. other than that have you looked at the activity log in VMAA?


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