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Joined: Oct 2016
Posts: 8
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OP
Member
Joined: Oct 2016
Posts: 8 |
Hi
I've installed a 7030 and input the VM license. When I dial 509 it calls the VM but then it's silent it doesn't promo for the password or anything has anyone come across this before?.Any help appreciated.
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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
Posts: 602 |
Did you set the voicemail port to be BI-VMS? Default the 7030 comes with AA ONLY set.
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Joined: Oct 2016
Posts: 8
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OP
Member
Joined: Oct 2016
Posts: 8 |
Yes group 509 is set to bivms!
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Joined: Dec 2010
Posts: 681
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Member
Joined: Dec 2010
Posts: 681 |
What kind of phones are you using?
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Joined: Apr 2014
Posts: 18
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Member
Joined: Apr 2014
Posts: 18 |
Have you checked to see if VM_UK.tar is uploaded to the system as it sounds like it hasnt got the prompts to play. other than that have you looked at the activity log in VMAA?
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