Secondary Extension Key - 05/10/13 02:12 PM
I have a DID that I want to ring differently to alert our staff to distinguish certain callers from the standard callers.
I figured setting up the Secondary Extension Key would be the correct way.
I have the number programmed in the Call Routing Table ring in to hunt group 2003.
When going to the key map I can not assign the hunt group as it does not appear in the device list. Can we not set a hunt group directly as a key assignment?
I guess I can change the Call Routing Table and have it go to a Phantom instead.
What is the correct procedure here for this?
I figured setting up the Secondary Extension Key would be the correct way.
I have the number programmed in the Call Routing Table ring in to hunt group 2003.
When going to the key map I can not assign the hunt group as it does not appear in the device list. Can we not set a hunt group directly as a key assignment?
I guess I can change the Call Routing Table and have it go to a Phantom instead.
What is the correct procedure here for this?