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Joined: Jul 2009
Posts: 204
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Joined: Jul 2009
Posts: 204 |
I have a DID that I want to ring differently to alert our staff to distinguish certain callers from the standard callers.
I figured setting up the Secondary Extension Key would be the correct way.
I have the number programmed in the Call Routing Table ring in to hunt group 2003.
When going to the key map I can not assign the hunt group as it does not appear in the device list. Can we not set a hunt group directly as a key assignment?
I guess I can change the Call Routing Table and have it go to a Phantom instead.
What is the correct procedure here for this?
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
From the drop down you can choose either Hunt Group Key or DSS key and type in the hunt group extension manually.
Last edited by Stix1; 05/10/13 10:45 AM.
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Joined: Jul 2009
Posts: 204
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Joined: Jul 2009
Posts: 204 |
Wow what an oversight on my part. Thanks for the quick reply. I did get it working with a Phantom but the Hunt Group was what I wanted to do to avoid creating a Phantom.
Thanks Stix!
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