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I have an IPO and with the holidays approaching they have asked me to send calls to the holiday call handling, on the holiday, which I have done... except for a half day. They want to take off at noon before Thanksgiving and I am wondering how I can do that. Is there a short code for going to the holiday message? Can any station set that? If not, how can I set it up for them?
Thanks.
Voicemail Pro or Embedded?
Posted By: Z-man Re: IPO Send to night service after half day. - 10/30/12 04:03 AM
Build a time profile for that half day and send it to the auto attendant.
Sorry Tommy, Pro.
You would need to use TEST Conditions, and set up one for Nov22, 8am-noon, or whatever the business hours are. If inside that time, go to the hunt group or target of your choice.

If outside that, go to the Holiday menu...
Thanks guys, I'll give it a shot.
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