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Joined: Jul 2011
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I have an IPO and with the holidays approaching they have asked me to send calls to the holiday call handling, on the holiday, which I have done... except for a half day. They want to take off at noon before Thanksgiving and I am wondering how I can do that. Is there a short code for going to the holiday message? Can any station set that? If not, how can I set it up for them?
Thanks.

Last edited by Boskerthearkite; 10/29/12 09:32 AM.
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Voicemail Pro or Embedded?

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Build a time profile for that half day and send it to the auto attendant.


Z-man
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Sorry Tommy, Pro.

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You would need to use TEST Conditions, and set up one for Nov22, 8am-noon, or whatever the business hours are. If inside that time, go to the hunt group or target of your choice.

If outside that, go to the Holiday menu...

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Thanks guys, I'll give it a shot.


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