So, I have a customer who just bought a Partner messaging module on Ebay to replace his defective unit. Problem is ,the admin password has been changed. How can I re-initialize the unit? Thanks in advance.

- Chuck

You'll need to know what release it is then the mods from the Avaya section can call into it and reset the password and fyi there may be a charge for this as I know I charge to do it. You can pass the charge on to the customer in many cases.

Thanks for your quick response!