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Joined: Mar 2002
Posts: 157
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Joined: Mar 2002
Posts: 157 |
So, I have a customer who just bought a Partner messaging module on Ebay to replace his defective unit. Problem is ,the admin password has been changed. How can I re-initialize the unit? Thanks in advance.
- Chuck
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You'll need to know what release it is then the mods from the Avaya section can call into it and reset the password and fyi there may be a charge for this as I know I charge to do it. You can pass the charge on to the customer in many cases.
Last edited by dtmf; 09/18/13 08:05 PM.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Mar 2002
Posts: 157
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Member
Joined: Mar 2002
Posts: 157 |
Thanks for your quick response!
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