I'm new to Nortel. We have a Meridian 1 with a Contact Center server installed. I have been put in charge of doing administration to the system. We change our business hours throughout the year, depending on the business season. I am going to need to change the auto attendant open and close time in March and I'm trying to understand how to do this. I log into Contact Center and go to "Scripting" and in this menu I found "Day" and "Time" for each script. I can see which scripts play per day and time but I can't find the actual script details. I feel like I'm missing a step in this process. Any help would be appreciated.

Love to help you but only know Norstars, not true PBX, don't know how many people on the board are real Meridan switch techs, suspect it is not a lot so good luck.