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Posted By: ATechguy BCM50 Delay incoming Trunk Ringing? - 10/03/17 02:07 PM
Hey There! , Can i program a Delay of 1 ring to the Callpilot on the BCM50 ,, they want the system to ring once but that will defeat the purpose for caller id and call logging etc. Is there a program or work around ?? Thks again,again....
Posted By: NTlayoff Re: BCM50 Delay incoming Trunk Ringing? - 10/03/17 08:47 PM
Can you program delay of 1 ring for CP? Sure.
What is it set for now?
You can change it to 0,1,2,3,4,5,6 etc.....

If you change it to 0 or 1 - it will not get the Caller ID info, unless you have a PRI.

What would you be "program or work around" for or to do?
Posted By: ATechguy Re: BCM50 Delay incoming Trunk Ringing? - 10/03/17 09:04 PM
NTLayoff ,, i have BCM50 call pilot to answer after 1 ring , but was hoping to have have a 1 ring silent delay be fore callpilot so it would catch the Caller ID when the Call pilot rings ,, they only what 1 ring on the phones before AA answers,, Do i need to do a hunt grp with phantom ext. and overflow to VM Dn? DOH!
Posted By: NTlayoff Re: BCM50 Delay incoming Trunk Ringing? - 10/03/17 09:34 PM
Not following exactly what you are saying.
But I will go with this.

You want Caller ID and AA.
And you don't want to hear the phones ringing on the desks.
Is that what you want?

Set AA to answer on 2 rings.
Set EVERY phone with those lines showing on them to Appear ONLY.
Phones will flash but no ring, CP answers on 2nd ring which gets Caller ID.

Just guessing at what you were looking for.
Posted By: ATechguy Re: BCM50 Delay incoming Trunk Ringing? - 10/03/17 10:28 PM
They only want ( 1 )ring on the( Phones) before( AA) answers,, Therefore i need 1 more ring ,, before the Callpilot in order to catch Caller id,,Do i need to do a hunt grp with phantom ext. and overflow to VM Dn? DOH!
Posted By: MooreTel Re: BCM50 Delay incoming Trunk Ringing? - 10/04/17 12:07 AM
The question I have is "WHY"? What's the purpose of just 1 ring on the phones?
Posted By: ATechguy Re: BCM50 Delay incoming Trunk Ringing? - 10/04/17 12:30 AM
Customer wants it to ring once so he knows when a customer is calling and the system is working,, I just make ring twice. Thks
Posted By: NTlayoff Re: BCM50 Delay incoming Trunk Ringing? - 10/04/17 01:19 AM
Then they have a choice.
Ring once - No Caller ID.
OR
Ring twice and just ignore it.
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