|
Joined: Nov 2006
Posts: 704
Member
|
OP
Member
Joined: Nov 2006
Posts: 704 |
Hey There! , Can i program a Delay of 1 ring to the Callpilot on the BCM50 ,, they want the system to ring once but that will defeat the purpose for caller id and call logging etc. Is there a program or work around ?? Thks again,again....
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Can you program delay of 1 ring for CP? Sure. What is it set for now? You can change it to 0,1,2,3,4,5,6 etc.....
If you change it to 0 or 1 - it will not get the Caller ID info, unless you have a PRI.
What would you be "program or work around" for or to do?
If CON is the opposite of PRO Then what is the opposite of Progress?
|
|
|
|
Joined: Nov 2006
Posts: 704
Member
|
OP
Member
Joined: Nov 2006
Posts: 704 |
NTLayoff ,, i have BCM50 call pilot to answer after 1 ring , but was hoping to have have a 1 ring silent delay be fore callpilot so it would catch the Caller ID when the Call pilot rings ,, they only what 1 ring on the phones before AA answers,, Do i need to do a hunt grp with phantom ext. and overflow to VM Dn? DOH!
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Not following exactly what you are saying. But I will go with this.
You want Caller ID and AA. And you don't want to hear the phones ringing on the desks. Is that what you want?
Set AA to answer on 2 rings. Set EVERY phone with those lines showing on them to Appear ONLY. Phones will flash but no ring, CP answers on 2nd ring which gets Caller ID.
Just guessing at what you were looking for.
If CON is the opposite of PRO Then what is the opposite of Progress?
|
|
|
|
Joined: Nov 2006
Posts: 704
Member
|
OP
Member
Joined: Nov 2006
Posts: 704 |
They only want ( 1 )ring on the( Phones) before( AA) answers,, Therefore i need 1 more ring ,, before the Callpilot in order to catch Caller id,,Do i need to do a hunt grp with phantom ext. and overflow to VM Dn? DOH!
Last edited by ATechguy; 10/03/17 06:51 PM.
|
|
|
|
Joined: Jun 2006
Posts: 8,732 Likes: 2
Moderator-Nortel, Computers, General
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,732 Likes: 2 |
The question I have is "WHY"? What's the purpose of just 1 ring on the phones?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
Joined: Nov 2006
Posts: 704
Member
|
OP
Member
Joined: Nov 2006
Posts: 704 |
Customer wants it to ring once so he knows when a customer is calling and the system is working,, I just make ring twice. Thks
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Then they have a choice. Ring once - No Caller ID. OR Ring twice and just ignore it.
If CON is the opposite of PRO Then what is the opposite of Progress?
|
|
|
Forums84
Topics94,290
Posts638,801
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Yoda, dexman),
116
guests, and
413
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|