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Posted By: peter doyle call center - 09/08/06 10:28 AM
hi all
i have a customer looking to turn his panasonic KX-TDA 100 into a call center.
what he wants to do is
1.have all calls recorded to pc.
2. have call info displayed on a wall screen ( waiting calls, abandond calls )

has anyone delt with this type setup ??

peter
Posted By: brokeda Re: call center - 09/08/06 12:36 PM
PM sent.
Posted By: interpaip Re: call center - 09/22/06 10:36 AM
1.7601 adapter and PC-Phone.
2. PC-Phone or Blitz Caller ID Display on https://www.blitz-cti.com/software/calleriddisplay/
Posted By: Michel Re: call center - 09/24/06 11:34 PM
Commsoft (www.commsoftuk.com)Voicemaster (call recording) and Callmaster (call center software). Commsoft work together with Panasonic.
Posted By: thest Re: call center - 05/30/07 09:41 PM
Maybe Rander CTI software would be useful for you? It logs all calls so you can review them later. It displays pop up notifications for incoming calls. And it's got a lot of other useful features.
E mail me for details
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