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Joined: May 2004
Posts: 324
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OP
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Joined: May 2004
Posts: 324 |
hi all
i have a customer looking to turn his panasonic KX-TDA 100 into a call center.
what he wants to do is
1.have all calls recorded to pc.
2. have call info displayed on a wall screen ( waiting calls, abandond calls )
has anyone delt with this type setup ??
peter
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
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Joined: Jul 2004
Posts: 17
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Joined: Jul 2004
Posts: 17 |
Commsoft ( www.commsoftuk.com)Voicemaster (call recording) and Callmaster (call center software). Commsoft work together with Panasonic.
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Joined: Apr 2005
Posts: 2
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Joined: Apr 2005
Posts: 2 |
Maybe Rander CTI software would be useful for you? It logs all calls so you can review them later. It displays pop up notifications for incoming calls. And it's got a lot of other useful features.
E mail me for details
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