Derrick, thanks for answering.
To answer your first question, I sure think so. This office had 8 extensions (100-107). If you dial 108 or higher, up to like 157 or so, from one of those extensions you get the voice mail, once in you can go anywhere; set up an individual mailbox, manage administrator's mailbox, manage system greetings, call routing, virtually anything. It seems to work perfectly except you can't get to the VM by the pilot number (440) which is what the KSU is suppose to be dialing when an outside CO line is directed to VM. In fact, if you dial 440 from an extension the LCD on the phone says "calling Voice Mail". It rings but the VM never answers or goes off hook. One other curiosity, the "busy" LED on the front edge of the VM circuit card that docks into the KSU blinks steady. I don't know if that is normal.
I did a reset on the VM card reset button, later via hyperterminal, and a master reset of the KSU and then reprogrammed by the manual which I have (all 814 pages)
BTW, everything words fine in hyperterminal.
I'm stumped.
