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Joined: Nov 2009
Posts: 237
Member
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OP
Member
Joined: Nov 2009
Posts: 237 |
Frontier is providing the last mile (we're talking deep in southern West Virginia where 3Mbps DSL is considered "high speed").
This is just an E911 issue. Outbound CID and name shows properly regardless of provider. E911 does report the correct CID just the wrong address.
Frontier doesn't seem to care. I've filed tickets using the NOC help desk number, they get closed as it being "fixed" even though it's not. The account rep and their service rep are absolutely useless (heck the account rep refuses to return emails)
Jeff
Lead Field Engineer, MSCNS
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