atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Send Calls issue

Avaya G3siV11
SW version r011i.03.0.526.5

Thanks exactly what you need to post every time you have a question. Commands change between SW versions and it helps to know what we are working on.

Do all your users have a COS with console permissions = N. If there are some stations with a Y, then they can turn on SAC to any extension. You would do it by dialing FAC XXXX. Where XXXX is the staiton you want to trun on or off. It is also possible that this person is turning in on themself by dialing the FAC.

The list usage command that mikey stated might give you a clue...