|
|
|
|
Joined: Feb 2010
Posts: 339
Member
|
OP
Member
Joined: Feb 2010
Posts: 339 |
I have a customer with a one cabinet 200Elx with a PRI card. The system just started intermittently not displaying the orbital park id and just put the call on a soft system hold and the customer had no way to get the call back except wait for it to recall. Then the system will normally display the park id number if parked. There is no rhyme or reason as to when it fails that I can find.
Any suggestions?
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
New hire at the customer (OR long timer shouldering more responsibility)? How many have actually PERSONALLY had the problem?
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Feb 2010
Posts: 339
Member
|
|
OP
Member
Joined: Feb 2010
Posts: 339 |
The main operator, her back up and the IT guy have experienced the problem.
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
|
|
|
|
Forums84
Topics94,298
Posts638,868
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Toner, justbill),
117
guests, and
313
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
