atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Caller ID for Analog extension off the SLI CARD for IDCS 500

This would only be for 1 call at a time but a receptionist handing tons of calls and several people on hold it would not work.

It also requires paging " John please dial 12 343" which is kind of a pain. Most offices are use to using the park orbit as the primary method on placing a call on hold and picking up a call on hold. The park orbit buttons is really something Samsung should do. I think Samsung is the only company that does not currently do this?

Please let us if Samsung is planing on added a Park orbit button.

Thanks.

OK I need some clarification please. What exactly do you want to happen versus Samsung's Park & Page (Manual or Automatic)and Remote Hold features.

When I was at Comdial and I needed to Park a call I simply pushed a park orbit key 0-9 and then annouced "John Park #". How is that different from what Samsung offers with the Call Park and Page Feature? If I want to manually select a page orbit while on the call I use my soft keys or programmed Park key and then enter Park Orbit 0-9. Once I have done that I disconnect and then Page "John Park #. If I want to shorten the step up, while on the conversation I press Page and announce "John call on Line 7003." Of course the downside to that is the call is on hold at the receptionist extension.

So again I need clarification - You ask for Park Orbits the iDCS 500,iDCS 100 and DS616 all have them what else do you want?

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Buy-SamsungPhoneSystems.com

I apologize, it does let you assign the 9 different park orbit to 9 different keys.

[This message has been edited by Calven007 (edited January 11, 2005).]

Hello.

I would like to offer my apologizes for the Orbit comment. I am able to assigned 10 dedicated keys for each of the 10 Orbits.

I think most people are on the impression that you can only assign a "PARK" key to allow someone to hit " Transfer Park then manually enter an orbit number or hit "*" to have the system select one.

I do not think most people understand that you can program a " PARK 1, Park 2, Park 3, Park 4, Park 5, etc... that will represent the status of the individual orbits.

I posted a thread on this exact topics in the past and no one seem to think this could be done.

https://www.sundance-communications.com/forum/Forum23/HTML/000063.html

I guess my only complaint is that this feature might be explained a little better in the programing manual but once again, I do own you an apology for saying the system did not do this.

Thanks.


P.S. Getting Direct pickup feature to ring on the phone and allowing the 2-way off hook voice announcement would still be nice feature.

[This message has been edited by Calven007 (edited January 11, 2005).]

Just to let you in on what is a rumour at this point but apparently caller id to the sli ports is coming soon to the iDCS500.

[This message has been edited by pvj (edited February 09, 2005).]