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Joined: Aug 2011
Posts: 219
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OP
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Joined: Aug 2011
Posts: 219 |
I have connected SVMI20 onto a OS 7400 sys MP40 ver4.40=9/7/3 and LP ver1.23=9/6/25. I have configured it for Auto-attendant only.Only extensions and station groups have been created for Standard E-class with partial supervision.
When an incoming call is recieved by the AA, it is fapling to process any digit dialled thereafter to any extension destination,it will send you to the operator group which is the NO ACTION target. PLZ help me fix this. All trunks are set to DTMF dialling but nothing is happening.
heads up
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Joined: Jun 2005
Posts: 574
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Joined: Jun 2005
Posts: 574 |
Have you got ??? to extns in list or how large your extns are
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
What does the port activity show?
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Joined: Aug 2011
Posts: 219
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OP
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Joined: Aug 2011
Posts: 219 |
Port activity appears AS IF Keyset did not dil anything and goes straight to whatever I have assigned as NO ENTRY destination correctly.??? is there on the Target list. plz help
heads up
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Joined: Jun 2005
Posts: 574
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Joined: Jun 2005
Posts: 574 |
Seems you deleted something of the day menu
did you make a copy of the day service and rename it if you did could try that one or put system in night service and use that menu to try to dial extens and if that works look to see whats differnt and change menu acordlingly
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Joined: Aug 2009
Posts: 75
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Joined: Aug 2009
Posts: 75 |
Can you post a screen shot of your AA menu
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Joined: Dec 2010
Posts: 30
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Joined: Dec 2010
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My dear its better you just bring it to the default setting.
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