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#462512 02/21/07 04:29 AM
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Am I crazy, or is there no way to set up long distance codes on the ESI systems? I'm thinking I may need the carrier to set it up

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#462513 02/21/07 07:16 AM
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Are you referring to a PIC code? If so, ARS should be able to accomplish that.

#462514 02/21/07 05:11 PM
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They are looking for a "password" that employee's must use before they can make a long distance phone call

#462515 02/21/07 05:21 PM
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So you need it to work, only for certain extensions?

#462516 02/21/07 05:25 PM
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They want it on all extensions.

#462517 02/21/07 05:29 PM
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Why not just have the forced account codes removed by the carrier?

#462518 02/22/07 09:30 AM
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No forced accnt codes on esi. Like 5years suggested, have their LD carrier require forced accnt codes. This way all calls out of the lata will have the codes on the billing statement. That's a lot easier than printing their own smdr anyway.

You may want to exclude the fax lines.


Moderated by  5years&counting, nonameyet 

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