web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jul 2023
Posts: 4
Member
OP Offline
Member
Joined: Jul 2023
Posts: 4
Hi

Appreciate any help out there in setting up sip trunks from Eir (Irish Provider) just cannot get them to work on the SL2100.

I can get other sip providers to work on the SL2100 but not Eir. Eir is the probably one of the biggest ISP and telecom suppliers in Ireland.

Eir sip credentials that I have will work on the Panasonic NS and NCP systems so its not an eir issue.

The only difference on the Panasonic was to change the setting "Un-Register Ability when port INS" when I disable this on the Panasonic Eir SIP trunks worked.

At the moment I can see from the Wireshark trace the information is been sent to the ISP but is coming back "575 Status :401 Unauthorized"

Any suggestions where I can look

Michael

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,196
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,196
Likes: 2
Well, first if they are that big they should get NEC certified. This is a two way street when you are dealing with SIP trunking because NOTHING is standard. That error is that you don't have creds, either password or telco number. This could be something as simple as a typo on one side or the other. I would verify that.

Joined: Jul 2023
Posts: 4
Member
OP Offline
Member
Joined: Jul 2023
Posts: 4
Hi again

After many late nights and some help from a colleague we are nearly there with the complete setup.

We are able to receive calls but cannot make calls outs.

When I go to access a line key it goes green but I get a broken dial tone on all 8 lines. Calls will come in on those lines no problem.


The issue with registration was in 84-39

An ideas before I spend another late night

Many thanks if you can redirect in me in some way

Last edited by Michael L Duffy; 07/12/23 03:16 PM.
Joined: Feb 2005
Posts: 579
Likes: 4
Member
Offline
Member
Joined: Feb 2005
Posts: 579
Likes: 4
Check your PMs


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,291
Posts638,815
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,395 Shoretel
189,119 CTX100 install
187,421 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 26
teleco 6
dexman 5
jsaad 4
dans 3
Who's Online Now
3 members (Professor Shadow, Toner, JBean3329), 135 guests, and 413 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5