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Sorry nobody responded - if you still need someone you could try Avaya's Partner Locator.

Thanks for all the help guys, got it up and running..

There is this partner in Charlotte, not too far away:
https://www.gticomm.com/
Mark Grabants <[email protected]>

Need a Dealer near Austin tx. with laptop to diagnose router not working and phone system down. Customer had power issues.

will work with our techs over the phone

please email [email protected]

Are you saying Comcast doesn't charge for the telephone numbers at all? Or just that you pay a regular line rate for the numbers and the RCF is offered for free?

Here in Western Canada, Telus will still do a remote call forward but the charge for a number/line in that mode tends to cost about $50 CAD/mo.

Maybe you could port those numbers to a VoIP provider and do the forwarding from there? Something like Callcentric or Voip.ms

We didn't find anyone so I just recommended Avaya's Partner Locator.

We have three numbers that are hard forwarded in the COs to our main office number (Remote Call Forward - RCF). This has been in place with Comcast for years and at no charge. Now, we are moving away from Comcast and finding that NO other local service providers offer this. Truth is, they have no clue what we are talking about. This is yet another case of the IT crowd taking over an industry that they don't understand. But I digress...

Does anyone use or know of any service provider that will do this seemingly basic service?