Jim,

I highly encourage you to go the IP Office route. I have been around Nortel as long as I have been doing phones, but it is a dying system. Sure, you will have systems and phones for a long time on the secondary market, but you it hit right on about being fair to the customer. If you don't have the time and means to become a BP, there are plenty of BPs who would work with you to make sure your customers get taken care of.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com