We are currently running a 3300 and 2000 in tandum, when calls come into the 2000 through our dual PRI's that need to be routed to the 3300 users, there is a simple ARS route to the 3300. The problem I am having is that the two systems are using a "t-1" of sorts (5ft cable between the two) On the SX2000 we are using a DS1 formatter card, and on the 3300, the built in t-1. When outside people are attempting to call users on the 3300, I often get an 'all lines are busy message' Would adding another 't-1' circuit between the two alleviate this, or do I need to look at splitting the PRI between the two?? Our long term goal is to move from the 2000 to the 3300.... at least with our staff (we're a university)

Thanks in advance for your help on this one!

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Randy Bonds Jr
Northwest University