Good call Dr. Lightninghorse. Best thing to do is to flush that thing out. Pull all the cards and initialize it 3 times, as Mitel recommends, then install the cards and initialize it 1 more time. Be sure to have a recent hard copy of the data base, and manually re-program it from the console. Usually only takes 20-30 min. Those darn 1's and zeroes can occupy unusual hidden places sometimes.