On a few occasions, integrated VM users have complained that callers have been cut off in the middle of leaving a voice mail. I listened to one of the messages and the person was speaking somewhat quietly but not nearly to the point that I thought they should have been cut off.

I am not getting complaints of callers being cut off during normal conversations so I don't think it's a trunk dropout problem.

Is there a setting for the VOX ??? level?

Is there something else I should look at?