Check that you can call the desired number from the console using Abbreviated Dial; be sure the number is programmed with an ARS prefix for trunk access.

Check in Form 3 that the Console's COS has Opt 313 enabled to allow trunk to trunk connection.

Check in Form 30 that the trunks are allowed interconnection.


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Specializing in Mitel systems for the Hotel/Motel industry
www.TECHarry.com