So far here's what has been done.

Added abbr dialing (559)
Enabled Form 03 Option 313
Form 4 Incoming to outgoing call forward
Form 3 Call Forwarding - External
Form 30 Options 1-6 Columns and rows enabled

When an outside caller calls, we try to transfer the call to "559" it will dial, but the console wont release. It will only be a call between the console and the 559 extension. The original caller will still be connected but can't speak with anyone. IF the cancel button is pressed on the console it will hangup on the 559 and the original caller.

Any other suggestions.