I have been tasked to troubleshoot a system I have never seen nor have a tech manual for. AND they are 1.5 hours away. Anyway, the complaint is that "some" people can set wake up calls and some can't. It appears that the manager can do it but the late hours ladies cannot. Sounds like someone is shirking what they should be doing or they have a bad console (I say that only because I can think of nothing else) Thanks for any suggestions so I don't waste this ladies time.


A+, CTP