Fred,
You're the only other Mitel supplier I trust, hence the "there's only one supplier I'd really trust and he's on this board" quote.
I don't think it's fair to cut the heart out of the dealer who has been servicing the account and I'm really not prepared to drive to Rockford and turn right. If the customer gets the parts on the internet and has no dealer, what has he saved? I"m guessing there aren't a whole lot of 200-D techs in Madison.
Carl
