iteresting...
I think I got it...let me run it by you and see if I do indeed have it...

so I'll setup option 1 as a menu point
and then say the option 1 text is "please press 1 for bob
press 2 for tony
press 3 for sue"

then I setup path 11 to transfer to bob
path 12 for tony and path 13 for sue
is that correct?