First off, we are also an IT company, which also offers Telephony and security, surveilance. Our customers love us for that and so did Comdial which we are a partner for.
I can understand the manufacturers wanting a good dealer base but how do they expect a small company to build on thier product if they can't even afford to get information on the systems.
I have no problem paying for training AND certifications, which I think could weed out the idiots, just not 10k for a product when i have no idea what it does. I dont even mind getting some stock up front once i can get some inofrmation on certsd. Tadiran wouldn't even offer info on thier systems without the investment.
It just frustating being a smaller company and not be able to do what is right because everyone wants us to sign a huge check first and I refuse to sell a system if I dont have access to the manufacturer!
