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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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OP
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
I am having trouble at a site where we recently installed PRI. The system is a MICS running latest(?) software. Voicemail is the newer Companion. I have DID's on the PRI. One of the target lines is set up as public, and rings at the receptionist's station. In night service, the call is answered by voicemail, but instead of going to the main greeting, it goes to the receptionist's mailbox, which is also the general mailbox. I had it working right once (not sure how), but then I was called back out because it reverted to going to the mailbox again. All of the programming looks correct, and those I have asked say it also sounds right. Is this a bug? Hopefully someone can help me. Thanks!
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