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Joined: Jul 2001
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Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
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I have a customer that has a problem using the direct to VM feature. It will sometime just keep the call on hold & not go to the mailbox. If I reset the phone it seems to work for a while, then quit after I leave.
Using a button programmed as F986 works the same as just pressing F986. The is a Norstar MICS w/ a NAM. Any thoughts would be helpful.
I haven't done a reset. I was called because the current vender couldn't fix this same problem.
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Joined: Aug 2004
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<font face="Verdana, Arial" size="2">Originally posted by DrPbx:
I have a customer that has a problem using the direct to VM feature. It will sometime just keep the call on hold & not go to the mailbox. If I reset the phone it seems to work for a while, then quit after I leave.
Using a button programmed as F986 works the same as just pressing F986. The is a Norstar MICS w/ a NAM. Any thoughts would be helpful.
I haven't done a reset. I was called because the current vender couldn't fix this same problem.</font> How many intercom paths do you have? you will need at least 2.
bt
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