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#121786 08/16/04 08:01 AM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
I have a customer that has a problem using the direct to VM feature. It will sometime just keep the call on hold & not go to the mailbox. If I reset the phone it seems to work for a while, then quit after I leave.
Using a button programmed as F986 works the same as just pressing F986. The is a Norstar MICS w/ a NAM. Any thoughts would be helpful.
I haven't done a reset. I was called because the current vender couldn't fix this same problem.

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#121787 08/16/04 10:56 AM
Joined: Aug 2004
Posts: 13
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<font face="Verdana, Arial" size="2">Originally posted by DrPbx:
I have a customer that has a problem using the direct to VM feature. It will sometime just keep the call on hold & not go to the mailbox. If I reset the phone it seems to work for a while, then quit after I leave.
Using a button programmed as F986 works the same as just pressing F986. The is a Norstar MICS w/ a NAM. Any thoughts would be helpful.
I haven't done a reset. I was called because the current vender couldn't fix this same problem.
</font>

How many intercom paths do you have? you will need at least 2.


bt
#121788 08/16/04 11:29 AM
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
*****
Moderator-Mitel, NEC, Vodavi
*****
Joined: Jul 2001
Posts: 1,985
I will check.
Thank you.


Moderated by  MooreTel 

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