|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
|
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I have a customer that has a problem using the direct to VM feature. It will sometime just keep the call on hold & not go to the mailbox. If I reset the phone it seems to work for a while, then quit after I leave.
Using a button programmed as F986 works the same as just pressing F986. The is a Norstar MICS w/ a NAM. Any thoughts would be helpful.
I haven't done a reset. I was called because the current vender couldn't fix this same problem.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Aug 2004
Posts: 13
Member
|
|
Member
Joined: Aug 2004
Posts: 13 |
<font face="Verdana, Arial" size="2">Originally posted by DrPbx:
I have a customer that has a problem using the direct to VM feature. It will sometime just keep the call on hold & not go to the mailbox. If I reset the phone it seems to work for a while, then quit after I leave.
Using a button programmed as F986 works the same as just pressing F986. The is a Norstar MICS w/ a NAM. Any thoughts would be helpful.
I haven't done a reset. I was called because the current vender couldn't fix this same problem.</font> How many intercom paths do you have? you will need at least 2.
bt
|
|
|
|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
|
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
|
|
|
|
Forums84
Topics94,545
Posts640,080
Members49,857
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
