I'm about to go to site where I've installed a CICS that has ver.2.0 software (yeah, I know)
1 CLID card (3 lines) and 7 extensions

I have set CLID on on every line on every set in telco features. the AA is set to pick up after four rings ONLY if the sets (Appear and ring, all lines) dont answer.

I have called all of the lines with my butt set attached and caller ID pops up on the first ring

None of the sets will show caller ID, even if you hit f811 (it just shows "LINE x calling)"

is it an issue of software version? if so, then why am I even given the Caller ID set option.

I've tried display 1st:name and number, makes no difference.

am i missing something?