thanks, we've ordered another GATC2 w/ CLID.

turns out, the "test" card had bad line 1 port, the original card couldn't display CLID, and I spent way more time on site than I should have screwing w/ it. if the new card gives us problems, I'll replace the system. they've got an aftermarket warr.(it is a used CICS with 2.0 afterall)

thanks for the help.