Have a customer with MICS Rel/T1 and a Flash 4 Port with 2.0.10B. They reset their voicemail and switch because of buggy things happening and after the reset, they lost all programming in the Flash. I think a couple of years ago they had 1.7 and we upgraded them because they lost progamming then. My question is, could the Flash itself be going bad? Why does it loose programming?